Our initial statement to Investors and Financial Lenders is a candid disclosure of the Zara Restaurant & Lounge business proposal - our intent is to set realistic business expectations, and eliminate any questions about the profitability of this business venture.
Entrepreneurs have a tendency to paint the business plan with a very optimistic brush, highlighting strengths and camouflaging the risks. We, as business owners, have a vested stake and financial commitment in the success of this restaurant. Our intent is to have a definitive business, financial, and marketing plan that not only serves our need for capital financing, but is utilized as our daily business roadmap. We have taken all precautions to validate our business and financial models, focusing on realistic projections. We have accomplished this as follows:
The total capital requirement to launch Zara Restaurant & Lounge is $740,000, of which $643,000 is allocated to start-up capital, and $97,000 as business operations cash reserve.
This Plan is being submitted in order to secure a Business loan for $430,000. The loan will be used towards Equipment purchase, Design, Construction, and Operational Start-Up expenses. Owners, Mr. Alex Hunte and Mr. Peter Smith are investing $110,000 in personal capital. Private Investors, who will be part owners with a non-managerial interest in the business, will contribute the remaining $200,000.
As owners, our commitment is to take personal accountability for all financial debt. We have taken the necessary precautions to ensure the business is fully capitalized, and have addressed all financial shortfalls to ensure a successful business start-up. Under a realistic scenario, the company should have over $84,000 in cash balance the third year. Even with the worst-case sales scenario, we reach a Net Worth break even at the end of Year 5. On a linear projection, the entire financial debt will be retired by Year 7.
Highlights
Zara Restaurant & Lounge's objectives for the first three years of operation include:
Due to intense competition, restauranteurs must look for ways to differentiate their business to achieve and maintain a competitive advantage. Midtown/Downtown Atlanta's redevelopment requires a place that will fit into the 'new look' of the community, one that is contemporary and entertaining. Zara will fill that niche.
The DesignZara Restaurant & Lounge is unique to Midtown Atlanta. The restaurant features 3 venues in one (a concept called ‘Multi-Branding'): A Tapas Lounge, Cosmopolitan Bar, and Full Service Dining. This concept offers customers variety, offering multiple dining and entertainment options within a single establishment. The spatial and menu divisions will broaden our appeal and provide our customers with a different experience on each visit.
The atmosphere caters to a young but mature adult crowd. This is not a family dining establishment. Total space requirements are 3,000 square feet. In total, the restaurant will provide seating for 110 patrons. Where possible, consideration will be given to incorporate a dining patio. Zoning, parking, and accessibility issues will be reviewed as key criteria. We will draw on our Advisory Board as part of the site selection and lease negotiation.
The MenuZara is focused on servicing Atlanta's growing demand for an ethnic eating experience. For lack of a better term we are launching a ‘multi-ethnic' cuisine restaurant - a restaurant concept that responds to Atlanta's need for selection and choice. Zara is a complimentary mingling of international cuisine on a single menu. The Midtown demographics fit this concept perfectly.
The ManagementOur management team has over 48 years combined experience in food, restaurant and hotel, business management, finance, and marketing arenas.
2.1 Company OwnershipThe restaurant will start out as an LLC corporation, owned by its founders, Zander Hunte and Peter Smith. Mr. Smith will function as the General Manager and Executive Chef, and Mr. Hunte as Managing Partner.
Mr. Hunte and Mr. Smith have a long-standing professional relationship in the restaurant industry, stemming back to Toronto, Canada. Mr. Smith is an accomplished restauranteur, having owned several full-service restaurants. He currently owns Brassaii Restaurant (www.brassaii.com), and Bauhaus Bar and Nightclub. Mr. Smith is also an international Restaurant Consultant for top organizations such as the Starwood Group, who own the hotel chains of The Westin, Sheraton Hotels, Four Points, St. Regis, and W Hotels.
Mr. Hunte has a background in International Business Management, and is certified in Restaurant and Hotel Management. Under the management of Zander Hunte, Myth Restaurant was a feature restaurant in Toronto, and distinguished as a top 10 restaurant while under his management from 1992 - 1995.
2.2 Start-up SummaryWe are currently negotiating a restaurant space of 3,000 sq. ft. in Midtown Atlanta, Georgia, and will open Zara in October 2005.
Our start-up costs are mostly expensed equipment, furniture, painting, reconstruction, rent, start-up labor, liquor license, and legal and consulting costs associated with opening our restaurant. At the start of business, $97,000 will be allocated for business operations reserve. This is a solid start-up forecast based on our market analysis and our knowledge and experience in the industry.
We will purchase the following $73,311 worth of current assets during start-up :
Long-term Assets in the amount of $65,000 include all kitchen equipment.
We have budgeted for the services for a premier Restaurant Consultant familiar with the Atlanta Market. This is especially key during the site selection and start-up stage. This company will have an integral role in validating the final restaurant location and personnel selection, and participate on the Zara Advisory Board.
The two owners are personally committing $110,000 of capital, plus a $300,000 SBA 7(A) loan guaranty. In addition, we have obtained a $130,000 grant from the city towards restoration of our historical building, as part of the city's Midtown revitalization program, contingent upon locating in the proposed space. We are seeking $200,000 of equity investment to fully fund Zara's startup costs.
Start-up
| Start-up | |
| Requirements | |
| Start-up Expenses | |
| PROJECT MANAGEMENT | $0 |
| Restaurant Consultant (4 months) | $15,911 |
| DESIGN | $0 |
| Architectural Design | $2,195 |
| Structural &Plumbing Design | $1,368 |
| Mechanical &Electrical Design | $2,155 |
| Graphic Design | $1,185 |
| Electrical &Structural Engineering Fees | $2,592 |
| Design Consultants (Kitchen, Interior &Dining) | $9,119 |
| Engineer &Architect Fees | $7,040 |
| CONStrUCTION | $0 |
| Plumbing | $33,244 |
| HVAC (Air Return, Air Ducts, etc.) | $19,250 |
| Electrical | $7,964 |
| Disposal &Demolition | $4,122 |
| Structural Construction (4 Months General Labour) | $52,099 |
| Facade (Exterior Construction) | $3,092 |
| Plaster (Dry Wall) | $2,061 |
| Mill &Metal Work | $8,244 |
| Interior Finishes (2500 - 3000 sq. ft.) | $14,538 |
| Flooring | $14,622 |
| Fire Alarm System | $3,092 |
| Security &Phone System | $4,615 |
| EQUIPMENT | $0 |
| Liquor Control System - Lease | $0 |
| Stools, Chairs, tables, Uniforms | $38,025 |
| POS (Point of Sale System) - Lease | $0 |
| Glassware, Flatware, Smallware (Bar &Lounge) | $3,298 |
| Glassware, Flatware, Smallware &Supplies (FOH) | $8,298 |
| Dishwasher, Ice &Glasswasher - Lease | $0 |
| Kitchen Equipment Freight Fees | $2,389 |
| FF&E Taxes (Taxes on Purchase) | $7,988 |
| OPERATIONAL | $0 |
| Capitalized Legal Fees (LLC, Investor Agreements) | $7,080 |
| Software: Restaurant/Inventory | $5,500 |
| Software: Cost Control | $6,000 |
| Impact, Tap &Permit Fees | $3,115 |
| Business License &Temp Certificate of Occ. | $1,615 |
| Liquor Licenses | $4,615 |
| Utilities, Disposal, Tax &Insurance | $9,275 |
| Security Deposits (Phone/Elec/Gas/Water) | $6,250 |
| Initial Lease Deposits | $6,250 |
| Bank &Loan Closing Costs | $6,250 |
| Web Site Construction | $5,800 |
| Initial Marketing, training &PR | $19,550 |
| Research &Development | $3,050 |
| Start-Up Salary (Mngt &Chefs) | $58,050 |
| Recruiting (Staff) | $14,550 |
| Inspections | $750 |
| Initial Cleaning Services | $1,000 |
| Total Start-up Expenses | $427,209 |
| Start-up Assets | |
| Cash Required | $97,099 |
| Start-up Inventory | $27,500 |
| Other Current Assets | $73,311 |
| Long-term Assets | $65,000 |
| Total Assets | $262,910 |
| Total Requirements | $690,119 |
| Start-up Funding | |
| Start-up Expenses to Fund | $427,209 |
| Start-up Assets to Fund | $262,910 |
| Total Funding Required | $690,119 |
| Assets | |
| Non-cash Assets from Start-up | $165,811 |
| Cash Requirements from Start-up | $97,099 |
| Additional Cash Raised | $49,881 |
| Cash Balance on Starting Date | $146,980 |
| Total Assets | $312,791 |
| Liabilities and Capital | |
| Liabilities | |
| Current Borrowing | $0 |
| Long-term Liabilities | $300,000 |
| Accounts Payable (Outstanding Bills) | $0 |
| Other Current Liabilities (interest-free) | $0 |
| Total Liabilities | $300,000 |
| Capital | |
| Planned Investment | |
| Zander Hunte | $60,000 |
| Peter Smith | $50,000 |
| Investor 1 | $40,000 |
| Investor 2 | $40,000 |
| Investor 3 | $40,000 |
| Investor 4 | $40,000 |
| Investor 5 | $40,000 |
| Midtown Revitalization Grant | $130,000 |
| Additional Investment Requirement | $0 |
| Total Planned Investment | $440,000 |
| Loss at Start-up (Start-up Expenses) | ($427,209) |
| Total Capital | $12,791 |
| Total Capital and Liabilities | $312,791 |
| Total Funding | $740,000 |
Restaurant LocationMidtown Atlanta is the location selected for the Zara concept. The outlook for the future of Atlanta's Midtown district is exceptionally positive and the most progressive development area in the city. Developers are infusing over $50 billion in Commercial, Residential, and Retail development. Zara's will benefit from Atlanta's desire to revamp the Midtown district with a $130,000 renovation grant for restoring and renovating the 100 year old property we plan to lease.
The market has been carefully selected and tested for the necessary demographics and retail traffic necessary to meet the goals laid down for profitability. The busy Midtown commercial/residential location has been chosen based upon a successful demographic model and a traffic count of more than 33,000 cars daily.
Restaurant DesignSingle-Level Design Concept: The total space requirement is 3,000 square feet. The restaurant will feature a comfortable and open concept design. The central dining area will allocate 76 seats, the lounge 22 seats, and the dining bar with 12 seats. In total, the restaurant will provide seating for 110 patrons. Where possible, consideration will be given to incorporate a dining patio. Zoning, parking, and accessibility issues will be reviewed as part of this analysis.
Optional Patio: During the busy summer months customers can also sit outside on our patio and we will offer a special summer menu, featuring lighter fare, exotic drinks, as well as non-alcoholic offerings. The patio setting will be a fun and casual atmosphere for the summer crowd.
Operating CriteriaThe restaurant will be located in Midtown Atlanta. The restaurant will service lunch, dinner, and after-hours dining during the week and weekends. The restaurant will operate during peak service time to take advantage of street traffic, and after-hour patronage from the entertainment facilities in the area. Service will be available during the following hours:
Lunch: Monday to Saturday, 11 a.m. - 2:30 p.m.
Dinner: Monday to Saturday, 5:30 p.m. - 12 midnight
Sundays - Market brunch takeout only.
Zara Restaurant & Lounge will feature international dishes, an eclectic ambiance, and superior service. Our food will be of the finest quality and prepared with exotic flare. Customer satisfaction is the driving force behind our success. We will change our menu every 4 months, but maintain the 'favorites' for loyal patrons. Portions will be modestly sized, garnished with stunning presentation.
Our wine list will be modest and primarily focused on wines from California, Spain, Portugal, and Argentina. Approximately 25% will be available exclusively by the glass, and the remaining labels will be available by the bottle. We will also feature a moderate international beer selection on tap and in bottles. The Zara bar features a comprehensive selection of local and international spirits.
The kitchen staff will have the best in culinary education and work experience. Their creative talents will compliment one another. The lounge and restaurant staff will offer the finest service in an electric atmosphere and offer customers an extraordinary dining experience.
3.1 Zara MenusZara's varied international menu will feature Thai, Chinese, Spanish, and other regional flavors. The menu flows together to create complementary elements. Normal dining will have a reduced Tapas, Appetizer and Entrée selection, while the Fusion Dim Sum menu will have special items featured only for after-hours dining. The final menu will be defined by the Executive Chef and paired with the wine menu. We have carefully selected a premium wine, beer, and alcohol listing, from which we will choose a modest rotating selection. Zara's marketing will focus on our exotic foods, but our hours, target market, and location will produce significant alcoholic drinks sales. Tapas, in particular, are small dishes meant for sharing while drinking sangria, wine, or other mixed drinks, and the Tapas menu will play up this idea with drink suggestions.
The list below offers a small selection of our opening menu offerings:
Zara Tapas
Zara Appetizers
Salads
Entrees
Desserts
Specialty Drinks & Coffees ($3.5 - 9.5) A key source of revenue for the restaurant will be alcohol and bar sales. The restaurant will feature exotic drinks on a separate menu. Alcoholic drink specials will be featured, as well as a large non-alcoholic selection. After-hours bar service will feature selections of non-alcoholic drinks to increase bar sales during lunch and after regulatory hours. Bar pricing is competitive; prices range from $3.50 to 6.95. Non-alcoholic drinks will be in the higher price bracket due to preparation requirements. Prices will range from $4.75 to 9.50.
Instead of building a business around a preconceived concept, we conducted market research and built a concept around our consumers. Our market analysis identified the following key drivers as areas of opportunity to service Atlanta's restaurant customers:
Zara's Restaurant & Lounge intends to cater to a wide customer base. We want everyone to feel welcome and entertained. We have defined the following groups as targeted segments that contribute to our growth projections:
These particular market segments are 25-45 years old, have disposable income, and are seeking upscale, trendy, and comfortable restaurant options. These are the types of people who frequent other restaurants and bars in the area. They are likely to spend more on experiences they perceive as unique, cosmopolitan, and sophisticated. They are also the most open to trying something new, foodwise, and will embrace our international fusion cuisine.
| Market Analysis | |||||||
| 2005 | 2006 | 2007 | 2008 | 2009 | |||
| Potential Customers | Growth | CAGR | |||||
| Business Person | 18% | 9,925 | 10,223 | 11,348 | 11,688 | 12,039 | 4.95% |
| Downtown Atlanta Couples | 32% | 17,645 | 18,527 | 20,565 | 21,593 | 22,673 | 6.47% |
| Tourists | 13% | 7,168 | 7,311 | 7,896 | 8,054 | 8,215 | 3.47% |
| The Destination Customer | 8% | 4,411 | 4,499 | 4,724 | 4,818 | 4,914 | 2.74% |
| High-end Singles | 29% | 15,991 | 16,950 | 18,815 | 19,944 | 21,141 | 7.23% |
| Total | 5.76% | 55,140 | 57,510 | 63,348 | 66,097 | 68,982 | 5.76% |
Market Profile (Pie)
The Business Person: They work hard all day and often stay overnight in a strange city. They need a competent establishment that helps impress clients and prospects. Afterward, they want to relax and use the money they are making (or is expensed by their company). They spend the most on drinks, food and tips. Zara's cosmopolitan flair and comfortable atmosphere will be perfect for sophisticated business people, whether they live in and around Atlanta or are here for work.
Downtown Atlanta Couples: The restaurant will have an intimate, romantic, enticing adult atmosphere that suggests "date." Zara's will be the best date location in town. These young Midtown couples are generally very successful working professionals. In most cases they are budgeting to eat out on a regular basis, as they don't have the time to prepare food nightly.
The Destination Customer: Atlanta is a very 'sectioned' city, and consumers often look only in their own neighborhoods for restaurant options. Zara will break these habits, using marketing to draw customers from outside the main city limits. Zara will be a destination restaurant. Our Destination Clients tend to be new suburbanites that miss the excitement of the inner city. They have disposable income, and will spend quite a bit on such outings. Zara's will be especially appealing to married suburban couples indulging themselves with a "date night" downtown, away from the kids. Many of these consumers are new to Atlanta from larger cities, accustomed to dining within the city and at non-franchised restaurants.
High-end Singles: We will attract them with our eclectic atmosphere and layout. Our international menu, striking decor, entertainment and events, excellent service and engaging clientele will confirm the feeling of being in "the in place" in Atlanta. These are the individuals that pride themselves on socializing and dining at the premier locations - The Image Seekers.
Tourists: Atlanta attracts many vacationers during the summer months of May through September. Zara's will be a destination dining locale, with its attractive atmosphere, international menu, and lounge. A large percentage of the tourist population are vacationing singles, here to socialize and be entertained. This is especially true for the tourist population that visit for sporting and social events - they are not interested in family establishments.
4.3 Service Business AnalysisThe restaurant industry is highly competitive and risky. The owners know this through their many years of experience opening, running, and improving restaurants across North America. Most new restaurants opened by inexperienced owners struggle or fail. However, those based on solid understandings of the market needs, and management of inventory and staff have a much higher chance of success, especially when combined with prior experience in the restaurant industry.
Restaurants make money by taking inexpensive ingredients, combining them in creative ways, cooking them properly, and selling them at a much higher price. Any ingredients wasted in the kitchen are money thrown out. Any time wasted in seating customers, taking orders or preparing food is money walking away. While some entrepreneurs think that success is as simple as a good location and a trendy concept, we know the truth:
To succeed in the restaurant industry, you need an understanding of the risks and financial conditions, the ability to handle enormous pressure, and the organizational skills to bring off what is essentially a giant catered party, two to three times a day.
4.3.1 Competition and Buying PatternsIn 2003, the top ten Atlanta restaurants shared two things: cozy, hip interiors and reasonably priced, regionally specialized menus. Only one of them offered traditional "southern" cooking. And half of them were located in Midtown. Our competitors are heading in the right direction, but only Zara is based on sound market research in the local market.
Atlanta consumers are seeking variety and new experiences. Location is clearly important, but so is atmosphere and distinctiveness. Our marketing challenge is thus to stand out from our competitors, not only as the "new" restaurant, but as one that offers consistently high quality food, menu variety, and a unique atmosphere. Maintaining our edge will depend partly on marketing ourselves as an adult-only destination, and not a family restaurant.
Our strategy is simple. We intend to succeed by giving people a combination of excellent and interesting food in an environment that appeals to a wide and varied group of successful adults.
We will focus on establishing a strong identity in our community with a grand opening. Our main focus in marketing thereafter will be to increase customer awareness in the surrounding communities. We will direct all of our tactics and programs toward the goal of explaining who we are and what we do. We will keep our standards high and execute the concept flawlessly, so that word-of-mouth will be our main marketing force.
We will create an appealing and entertaining environment with unbeatable quality at an exceptional price. As an exciting and eclectic restaurant, we will be the talk of the town. Therefore, the execution of our concept is the most critical element of our plan.
All menu items are moderately priced for the area. While we are not striving to be the lowest-priced restaurant, we are aiming to offer exceptional food at reasonable prices for the average restaurant diner.
5.1 Competitive EdgeZara's competitive edges are:
Below are excerpts from our competitive analysis study.
1. The Kitchen (Direct Competitor):
We were able to draw some conclusions from this analysis that helped defined the concept and positioning for Zara: 1) Keep the menu pricing modest but offer superior food quality and presentation. We plan to keep the menu prices under $20; 2) Midtown is a prime restaurant location. One Midtown Kitchen is in an obscure location but has thrived as one of the more successful restaurants in the area; and 3) The customer base in this segment of Atlanta is ready for after-hours dining, and is willing to travel to establishments that accommodate their needs.
2. Lunaci (Direct Competitor):
This restaurant is a main competitor for Zara, a casual dining restaurant that has evolved to be a great success story for the Midtown district. This restaurant served to validate 1) the tapas concept appeal for Midtown customers; 2) the evolving need for after-hours dining; 3) tapas as a good food concept for after-hours dining (smaller portions, smaller price); 4) the appeal of live Entertainment.
3. Cumulus (Indirect Competitor)
This restaurant has grown in popularity over the years, and has gained popularity as a destination restaurant that can cater to business professionals as well as the local residents. The menu is somewhat formal for this market segment, but the bar attracts a good crowd. During this study it was evident that some patrons came exclusively to sit at the bar, without any intent of dining in the restaurant.
Cumulus is more of a formal dining restaurant and meets a certain need within the community, but I don't see it as a direct competitor of Zara. I do feel that it has some very special elements that have helped it succeed over the past 3 years, which Zara can benefit from.
4. Cheesecake Factory (#1 Restaurant Comparison):
Although Cheesecake Factory is outside of Zara's restaurant district and not considered a direct competitor, it was beneficial to analyze the most profitable restaurant in Atlanta to understand what contributes to their success. Cheesecake Factor offers several key elements that would also benefit Zara: 1) Customer Satisfaction through moderate pricing and high-quality food; 2) Location selection to benefit from core customer demographics, situated in a busy/popular area for both business and residential traffic; 3) Exceptional Service, from the Valet, to Hosting, to Wait, Bus, and Bar staff; and 4) Menu Variety, offering a broad array of menu items.
5. Swing Restaurant (Indirect Competitor):
This restaurant is not in our market district and therefore not a direct competitor, although we do consider it an ‘indirect' competitor. Swing incorporates some of the characteristics that we have mapped out for Zara. Those elements are: 1) A Tapas and Entrée menu - realizing that customers want varied meal size and variety; 2) A club type atmosphere to entice the single scene and to drive bar sales.
Swing validates some of the elements uncovered in our market research as to what the new Atlanta diners are looking for. This serves as a true validation that the timing is right for the Zara Restaurant & Lounge concept.
Failed Restaurant Analysis: Mumbo JumboMumbo Jumbo was an Atlanta restaurant attraction in the downtown core, a strong competitor that was severely impacted by the patronage demise after 9/11. I also completed an analysis of this restaurant back in 1999 and compared it to this current analysis in 2003. Several factors led to closing of this restaurant:
Location: This was a very cosmopolitan restaurant located in a core business community. The restaurant was hidden in cross streets and away from the general street traffic. This was a destination restaurant and a secondary selection for the general customer base in this area.
Lesson Learned: As part of this analysis, we have determined that the downtown core is not a good fit for the Zara concept. We will limit our site selection to the core Midtown district and the upper Downtown district. Midtown is Atlanta's major growth district and is developing the residential infrastructure in pace with the business infrastructure.
Customer Segment: Atlanta's downtown core is not ready for this type of restaurant. Atlanta's downtown core is a business district, and residential development for this area is at the Genesis state. The primary customer base is the business person and tourist. The largest percentage of this customer segment will be looking for a restaurant in which to conduct business or a family establishment; Mumbo Jumbo would not be a primary selection in either case.
Lesson Learned: Zara's target market demographics are perfectly in alignment with the Midtown profile. Midtown has a business core as well as a residential core. We will look to the business core for our primary daytime business, but to our residential core for our dinner and after-hours patronage. In addition, the business core will look to Zara as a place of socialization for dinner and after-hours unwinding. Mumbo Jumbo depended on the business segment for their lunch and dinner profits, and customers who would travel from outside the downtown district to eat at the restaurant - there was no static dinner segment.
Visibility: Hand-in-hand with location, this restaurant also suffered from poor visibility. In the downtown core a large percentage of business is from walk-in traffic. The business and tourist customers tend to select a restaurant from touring the area and accessibility. Mumbo Jumbo was situated on a cross street behind the main street.
Lesson Learned: Although being situated on a main street is not as key in the Midtown district, we will ensure that visibility is part of our site selection criteria. In addition, we will use signage and exterior décor as means to attract customers and get noticed.
In all, this restaurant was a staple in Atlanta's downtown core for over 10 years, but key restaurant disciplines (Location, Customer Segment, Visibility) came back to hurt them as the economic climate changed.
Market Analysis Conclusion:
At the end of the day, everyone that sells prepared meals in this district is a Zara competitor, because we all compete for the same home meal replacement dollar. However, there are two segments of the restaurant industry that are our main competition: the casual dining restaurant and the fine dining value restaurant.
So, if the food and service is better at a fine dining restaurant than a casual restaurant, but price has become a factor as a result of the economic turns, where is a customer more likely to go?
There is no absolute answer to the question, but the solution is to deliver the best food at the best price with the highest level of service in one establishment. This is the very definition of value and the concept at the heart of Zara's business model.
5.2 Marketing StrategyZara Restaurant & Lounge's Marketing strategy will be to promote our electric food, superior service, and exciting concepts to draw in the local repeat customers. Marketing initiatives will concentrate on the following:
Building and Signage: The most important Marketing tool that we have is the exterior of our building, and our new sign. We budgeted a great deal into the renovations and decor to generate the aesthetic appeal of Zara. See attached Logo and Web design.
Customer Service:In our years within the restaurant industry, customer service has always been the major draw for the dining clientele. Food and atmosphere is far out-shadowed by superior customer service that turns a new customer into a repeat customer.
Management will demand the wait-staff provide the very best in quality services to the customer, making certain that they are content and satisfied with their dining experience. Wait-staff are thoroughly trained, and every 90 days they undergo a performance appraisal. This is part of our Employee Manual, and Operations Manual guide.
Advertising and Promotion:Our Advertising Plan and media schedule call for targeting customers directly through local publications aimed at , respectively, singles, couples, and destination customers.
Management recognizes the key to success at this time of initial opening is extensive media promotion. This must be done aggressively in order to accomplish our service goals. A healthy budget is allocated for the first year. A primary part of the budget is allocated to create the media and customer buzz for the month prior to opening and the next three months after the grand opening. The full Marketing program is as follows:.
Media Objectives and Strategy:Establish our image as a unique Midtown restaurant with great service, value, and great food served in an eclectic atmosphere. We will maximize efficiency in the selection and scheduling of advertisements by:
Working with The Reynolds Group Media Co. (Zara Advisory Board), we will develop an advertising campaign built around our Zara Diner theme, menu offering, location, and decor. We will support this plan with ads that reinforce the Zara dining concept.
Additionally, we will develop a consistent reach and frequency throughout the year, targeting each specific customer segment within a five-mile radius, and new 'suburbanites,' who still appreciate in-town dining.
Promotional Campaign:The best way to reach our potential customers is to develop an intense advertising campaign promoting our Zara concept of "Spice of Life." In addition to standard advertising practices, we will gain considerable recognition through newspapers, newsletters and public announcements. Consumers will be encouraged to visit our website to be greeted with a flash media intro that highlights the restaurant, past happenings, upcoming attractions and our dynamic menu.
Our periodic customer surveys and weekly menu item sales evaluations will help us to understand what advertising is working and what is not; basically, who we are reaching. Our goal is to understand our customer, measure the success of our direct marketing and media activities, and redirect advertising as effectively as possible.
Publicity Strategy:Working with The Reynolds Group, Zara will focus on the following publicity strategies:
Press Release/Grand Opening: Zara Restaurant will release a series of press releases on the Grand opening.
Editorial Visitation: Leading up to the Grand Opening, and over the first 6 months of operations, we will invite the most influential reporters and editors from all local publications to Zara Restaurant in order to evaluate our menu, service, and atmosphere.
Publicity Revenues: We anticipate at least 10% of our annual sales will be generated directly from our publicity. A full media kit will be sent to all local publications, and releases on new menu items will be made monthly.
Community: Zara will look for key opportunities to pair with local community development organizations and radio stations to interface with our customers. We will continually look for local community programs in which we can participate, in order to better our community, and give something back.
5.2.1 Marketing ProgramIn line with our Marketing strategy, we will employ three different marketing tactics to increase customer awareness of Zara: In-Restaurant Marketing, Public Relations Marketing, and Media Marketing. Our most important tactic will be word-of-mouth/in-restaurant marketing. This will be by far the cheapest and most effective of our marketing programs.
Word-of-mouth/In-Restaurant Marketing
Public Relations Marketing
Media Marketing
Our strategy is simple: we intend to succeed by giving our customers a combination of delicious and interesting food in an appealing environment, with excellent customer service, whether on their first visit or their hundredth.
Our marketing strategies are designed to get critics and initial customers into our doors. Our sales strategies must take the next step and encourage customers to become repeat customers, and to tell all their friends and acquaintances about the great experiences they just had at Zara.
New restaurants often make one of two mistakes: they are unprepared or underprepared for opening, and initial poor service, speed, or quality discourages customers from returning, or they spend all of their efforts at opening, and are unable to maintain the initial quality customers expect on return visits, decreasing word of mouth advertising and leading to poor revenues.
Zara's sales strategy requires consistently high quality food, service, speed, and atmosphere. We can accomplish this by:
The following sales graph is based on first year start-up estimates only. We anticipate that the business will not be at full operating capacity until the sixth month of operations. This is due to the competitive nature of the market and existing customer loyalty. All factors governing our sales progress are outlined below in the Important Assumptions section.
Our sales forecasts for years 3 through 5 are very conservative, compared to industry standard growth rates. (See Ratios table for comparisons.)
Although we hope to do catering for local businesses and government offices with time, we will insist on payment at delivery - we will not sell on credit.
| Sales Forecast | |||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| Sales | |||||
| Total Sales Food | $853,595 | $959,047 | $1,006,999 | $1,047,279 | $1,089,170 |
| Total Sales Bar/Beverages | $220,174 | $252,041 | $272,204 | $293,981 | $317,499 |
| Other | $0 | $0 | $0 | $0 | $0 |
| Total Sales | $1,073,769 | $1,211,088 | $1,279,204 | $1,341,260 | $1,406,670 |
| Direct Cost of Sales | FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 |
| Total Cost of Sales: Food | $298,758 | $322,240 | $329,289 | $336,048 | $342,762 |
| Total Cost of Sales: Bar/Beverages | $72,657 | $76,167 | $77,687 | $79,228 | $80,835 |
| Other | $0 | $0 | $0 | $0 | $0 |
| Subtotal Direct Cost of Sales | $371,416 | $398,407 | $406,976 | $415,276 | $423,597 |
Sales Monthly
Sales by Year
The following Milestones table lists important business milestones, with dates and managers in charge of each deliverable. The milestone schedule indicates our emphasis on planning and managing the details.
| Milestones | |||||
| Milestone | Start Date | End Date | Budget | Manager | Department |
| Engage Restaurant Consulting Firm | 7/31/2004 | 7/31/2004 | $0 | Alex/Peter | Owners |
| Site Selection | 9/8/2004 | 9/29/2004 | $0 | Alex/R.Shafer | Consultant |
| Final Restaurant Location Approved | 9/30/2004 | 10/1/2004 | $0 | Alex/Peter | Owners |
| Investor Finance Phase | 8/22/2004 | 10/22/2004 | $0 | Alex | Owners |
| Investor Capital Secured | 10/27/2004 | 10/27/2004 | $0 | Alex | Owners |
| Investor Partnership LLC Formed | 10/28/2004 | 10/31/2004 | $0 | S. Hollier | Legal |
| Interview for Construction Team | 10/28/2004 | 11/3/2004 | $0 | Alex | Owners |
| Recruit Chef (Equity Partner) | 10/28/2004 | 11/14/2004 | $0 | Alex/Peter | Owners |
| Receive Final Contractor Bids | 11/4/2004 | 11/17/2004 | $0 | Peter | Owner |
| Construction Budget Approved | 11/19/2004 | 11/19/2004 | $0 | Alex/Peter | Owners |
| Secured SBA Loan | 11/1/2004 | 11/21/2004 | $0 | Alex/Peter | Owners |
| Hire Restaurant Architect | 11/20/2004 | 11/21/2004 | $0 | Alex/Peter | Owners |
| Hire Interior Design Firm | 11/20/2004 | 11/21/2004 | $0 | Alex/Peter | Owners |
| Hire Kitchen Engineer | 11/20/2004 | 11/21/2004 | $0 | Alex/Peter | Owners |
| Hire General Contractor | 11/20/2004 | 11/21/2004 | $0 | Alex/Peter | Owners |
| Finalize Chef Partnership | 11/15/2004 | 11/21/2004 | $0 | S. Hollier | Legal |
| Construction Project Kickoff | 11/24/2004 | 11/24/2004 | $0 | Contractor A | Gen. Contractor |
| Finalize Lease Holder Budget | 11/24/2004 | 11/27/2004 | $0 | Alex/Peter | Owners |
| Finalize Lease | 11/28/2004 | 11/28/2004 | $0 | R. Shafer | Consultants |
| Restaurant Design Complete | 11/25/2004 | 12/12/2004 | $0 | Contractor X | Design Contract |
| Interior Design Complete | 11/25/2004 | 12/12/2004 | $0 | Contractor Y | Design Contract |
| Kitchen Design Complete | 11/25/2004 | 12/12/2004 | $0 | Contractor Z | Design Contract |
| Restaurant Opening Date Approved | 12/15/2004 | 12/15/2004 | $0 | Alex/Peter | Owners |
| Finalize Menu &Wine Selection | 11/21/2004 | 12/15/2004 | $0 | Chef/Peter | Kitchen/Owner |
| Media Plan Review | 12/15/2004 | 12/19/2004 | $0 | Alex/M.Zimm | PR Marketing |
| Apply for Liquor License | 12/15/2004 | 12/19/2004 | $0 | Alex/S.Hollier | Owner/Legal |
| Apply for Construction Permit | 12/15/2004 | 12/19/2004 | $0 | Contractor A | Gen. Contractor |
| Submit Kitchen Plan for Approval | 12/15/2004 | 12/19/2004 | $0 | Contractor Z | Design Contract |
| Board of Health Approval for Kitchen | 12/29/2004 | 1/31/2005 | $0 | Board | City |
| Liquor License Approved | 12/29/2004 | 1/31/2005 | $0 | Board | City |
| Architect Review Board Approval | 12/29/2004 | 1/31/2005 | $0 | Contractor X | Design Contract |
| Corporate Brochure | 2/2/2005 | 2/13/2005 | $0 | M.Zimmerman | PR Marketing |
| Review Business &Marketing Plan | 3/1/2005 | 3/5/2005 | $0 | Alex/Peter | Owners |
| Launch Zara Website | 3/15/2005 | 3/15/2005 | $0 | Alex | Media Marketing |
| Order Kitchen Equipment | 2/1/2005 | 3/20/2005 | $0 | Alex/Peter | Owners |
| Order Restaurant/Lounge Furniture | 2/2/2005 | 3/20/2005 | $0 | Alex/Peter | Owners |
| Order Office Furniture &Supplies | 2/2/2005 | 3/20/2005 | $0 | Alex/Peter | Owners |
| Business &Marketing Plan Review | 4/26/2005 | 4/30/2005 | $0 | Alex/Peter | Owners |
| PR/Media Advertising (Phase 1) | 5/1/2005 | 5/15/2005 | $0 | M.Zimmerman | PR Marketing |
| Production and Completion of Menus | 5/5/2005 | 5/17/2005 | $0 | Chef/Peter | Kitchen/Owner |
| Construction of Restaurant | 2/2/2005 | 5/20/2005 | $0 | Contractor A | Gen. Contractor |
| Pre-Opening of Zara Restaurant | 5/24/2005 | 5/24/2005 | $0 | Alex/Peter | Owners |
| Employee training (Phase 1) | 5/18/2005 | 5/24/2005 | $0 | Chef/Peter | Kitchen/Owner |
| Wine Class for Employees (Phase 1) | 5/18/2005 | 5/24/2005 | $0 | Peter | Wine Distributor |
| Critics' Choice VIP Party | 5/25/2005 | 5/26/2005 | $0 | M.Zimmerman | PR Marketing |
| Final Construction Punch Out | 5/21/2005 | 5/28/2005 | $0 | Contractor A | Gen. Contractor |
| Restaurant Revisions | 5/27/2005 | 6/2/2005 | $0 | Alex/Peter | Owners |
| Employee training (Phase 2) | 5/27/2005 | 6/2/2005 | $0 | Chef/Peter | Kitchen/Owner |
| Wine Class for Employees (Phase 2) | 5/27/2005 | 6/2/2005 | $0 | Peter | Wine Distributor |
| Grand Opening of Fusion Restaurant | 6/3/2005 | 6/3/2005 | $0 | Alex/Peter | Owners |
| VIP Party 1 | 6/3/2005 | 6/3/2005 | $0 | M.Zimmerman | PR Marketing |
| VIP Party 2 | 6/4/2005 | 6/4/2005 | $0 | M.Zimmerman | PR Marketing |
| Web Site &E-Mail Media Launch | 5/1/2005 | 6/5/2005 | $0 | Alex | Media Marketing |
| General Public Opening | 6/5/2005 | 6/5/2005 | $0 | Alex/Peter | Owners |
| Launch 30-Day Grand Opening | 5/1/2005 | 6/5/2005 | $0 | M.Zimmerman | PR Marketing |
| PR/Media Advertising (Phase 2) | 6/1/2005 | 6/14/2005 | $0 | Alex | PR Marketing |
| Business &Marketing Plan Review | 7/5/2005 | 7/9/2005 | $0 | Alex/Peter | Owners |
| Business &Marketing Plan Review | 8/2/2005 | 8/6/2005 | $0 | Alex/Peter | Owners |
| Update Brochure | 8/2/2005 | 8/13/2005 | $0 | Alex | Media Marketing |
| Direct Mail | 8/16/2005 | 8/16/2005 | $0 | Alex | Media Marketing |
| Advertising (Phase 3) | 9/1/2005 | 9/15/2005 | $0 | M.Zimmerman | PR Marketing |
| Zara Masquerade Party | 10/31/2005 | 10/31/2005 | $0 | M.Zimmerman | PR Marketing |
| Direct Mail | 11/1/2005 | 11/1/2005 | $0 | Alex | Media Marketing |
| New Corporate Accounts (5) | 9/1/2005 | 11/1/2005 | $0 | Zander/Peter | Owners |
| Advertising (Phase 4) | 11/15/2005 | 11/19/2005 | $0 | M.Zimmerman | PR Marketing |
| Advertising (Phase 5) | 12/15/2005 | 12/30/2005 | $0 | M.Zimmerman | PR Marketing |
| Zara New Year's Party | 12/20/2005 | 1/1/2006 | $0 | M.Zimmerman | PR Marketing |
| Totals | $0 |
Zara Restaurant & Lounge will have a dedicated website. It will be the virtual business card and portfolio for the company, simple, contemporary and well designed. Our site will offer our menus, prices, reviews and happenings at Zara. We will also have a monthly Paparazzi Review about what did happen at Zara to get new customers interested in our restaurant.
Our website will be used to try out new offers, starting with an on-line order feature for the Sunday Market Brunch, and expanding if the concept gains favor with our customers. A customer will be able to order a selection for pickup using a credit card. Selections will be based on our pre-packaged meals available during the Sunday Market Brunch. This is also a potential for customers needing catering.
The website will include email capabilities and online reservations and special events scheduling.
The strength of our management staff positions us for success. We have assembled a team that embraces different disciplines, accomplished professionals with expertise in all areas of the business, including marketing and restaurant management.
The owners, Zander Hunte (Managing Partner) and Peter Smith (Executive Chef), have considerable experience in the restaurant industry.
In Year 2, we will hire a General Manager to handle the day-to-day Restaurant management. This will assist Zara's Restaurant & Lounge to grow even further.
You can't build investor confidence based on what you will do, but you can inspire confidence based on what you have done. Attached is the portfolio of past success. This Zara Management team has deep roots in the restaurant segment, and have the practical experience to make this venture another great success.
7.1 Management TeamZara Restaurant & Lounge, with more than 48 years of experience between the key officers, understands the importance of a strong management team. The strength of our management staff positions us for success. Day to day operational management will be conducted by Alex Hunte and Peter Smith, as hands on managers. They will advised and supported by their Advisory Board.
Zara's Advisory Board
Ownership & Management
Together, Alex Hunte and Peter Smith bring over 20 years of experience in the restaurant industry to their new joint venture.
Alex Hunte: Managing Partner (Operations, Marketing, Financial and Business Development)
Mr. Hunte brings to Zara an accomplished restaurant background, exceptional business acumen, and a lifetime passion for the restaurant experience. Alex has over 17 years of business management in the Information Technology industry. Like IT, successful ventures in the restaurant industry must balance capitalizing on new trends with continual quality assessment. Alex's understanding of day-to-day cash flow planning and staff management will be critical to Zara's financial success.
Mr. Hunte has a background in International Business Management and Business Start-ups, and is certified in Restaurant and Hotel Management. As co-owner, Alex Hunte is responsible for overall direction and operational management. Mr. Hunte is a strong business leader responsible for strategic planning and continued growth of restaurant services and business development. In addition, Alex will be the management lead for all public relations, financial and investor services.
Degrees, Certifications, and Professional Affiliations:
Peter Smith: Managing Partner (Executive Chef and Restaurant Operations)
Mr. Smith is an accomplished restaurateur, having owned several full-service restaurants. Mr. Smith is responsible for the concept and the daily operations management, with yearly sales targets of $7 million.
In addition, Peter is the owner of Bauhaus Bar and Nightclub, and former owner of Myth Restaurant, Ouzeri, and Kapilyo Restaurant, all financial and critical successes. Mr. Smith is also an international restaurant consultant for top international organizations. Mr. Smith's Contracting responsibilities for Zara included logistics, Site and Lease Negotiations, Concept Definition, Start-Up and Financial forecast, Menu and Operations Management, as well as Implementation and Launch Management.
With a degree in Economics and an accomplished career, Mr. Smith contributes the experience of his past successes, and is charged with leading the Restaurant Operations, Staff Selection, Menu Definition and training initiatives for Zara Restaurant & Lounge.
Managing Partner Responsibilities
In addition to the management of day to day operations, both managers, as principals within the company, will oversee menu development, purchasing, portioning, pricing and inventory control, including approval of all financial obligations of the company. They will plan, develop, and establish customer service policies and objectives, and write, explain, and enforce an employee's manual for all employee-related policies.
Responsibilities for hiring and firing employees lie solely with the two operations managers, and any decisions in these areas will be made jointly.
They will:
We believe the personnel plan is in good proportion to the size of the restaurant and projected revenues. The staff will include 13 full-time employees and 8 part-time employees, who will work a total of 754 manhours per week and generate an average monthly gross payroll of $27,308 for the first year in business. The estimated gross annual payroll of $399,588 (including Partner Salaries) is 37% of total sales.
Wage salaries for service personnel (waitstaff, busboys, bartenders) do not include anticipated tips. With average tipping rates for the Atlanta, Georgia area, and our menu prices, service employees should average at least twice the minimum wage in any given shift. Skilled waitresses and bartenders on weekends and evenings will make substantially more.
Kitchen:
The Executive Chef will be assisted by:
Restaurant Operations:
Alex Hunte will manage the Financial Management, Bookkeeping, PR/Media Advertising, and Investor Services. Alex Hunte will also manage the daily Restaurant Operations.
Peter Smith will be the Restaurant Manager. He will be the primary responsible for daily Restaurant Operations, taking care of Wait and Bar Staff. Peter will also take lead as the Executive Chef working with the Head Chef.
Administrative Salaries (Partners):
| Personnel Plan | |||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| General Manager (Year 2+) | $0 | $0 | $28,000 | $28,500 | $29,000 |
| Partner/Manager | $48,000 | $48,000 | $48,000 | $48,000 | $48,000 |
| Partner/Asst. Manager/Exec. Chef | $32,160 | $32,160 | $32,160 | $32,160 | $32,160 |
| Hostess (Full Time) | $24,000 | $24,500 | $25,000 | $25,500 | $26,000 |
| Hostess (Part Time) | $13,200 | $13,500 | $14,000 | $14,300 | $14,800 |
| Waitperson 1 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 2 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 3 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 4 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 5 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 6 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 7 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 8 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Waitperson 9 | $5,640 | $5,640 | $5,640 | $5,640 | $5,640 |
| Wait/Barperson | $10,440 | $10,440 | $10,440 | $10,440 | $10,440 |
| Bartender 1 | $14,400 | $14,400 | $14,400 | $14,400 | $14,400 |
| Bartender 2 | $7,200 | $7,500 | $7,500 | $7,500 | $7,600 |
| Busboy 1 | $9,120 | $9,120 | $9,120 | $9,120 | $9,120 |
| Busboy 2 | $11,760 | $11,760 | $11,760 | $11,760 | $11,760 |
| Busboy 3 | $7,200 | $7,200 | $7,200 | $7,200 | $7,200 |
| Assistant Chef | $44,400 | $44,400 | $44,400 | $44,400 | $44,400 |
| Sous Chef | $32,400 | $32,400 | $32,400 | $32,400 | $32,400 |
| Cook 1 | $24,240 | $24,240 | $24,240 | $24,240 | $24,240 |
| Cook 2 | $18,960 | $18,960 | $18,960 | $18,960 | $18,960 |
| Prep Cook/Dishwasher | $12,288 | $12,288 | $12,288 | $12,288 | $12,288 |
| Prep Cook/Dishwasher/Cleaning | $12,960 | $12,960 | $12,960 | $12,960 | $12,960 |
| Dishwasher 1 | $8,640 | $8,640 | $8,640 | $8,640 | $8,640 |
| Dishwasher 2 | $5,700 | $5,800 | $5,800 | $5,800 | $5,800 |
| Cleaning/Dishwasher | $11,760 | $11,760 | $11,800 | $11,800 | $11,800 |
| Open | $0 | $0 | $0 | $0 | $0 |
| Total People | 20 | 24 | 25 | 25 | 25 |
| Total Payroll | $399,588 | $400,788 | $429,828 | $431,128 | $432,728 |
Zara Restaurant & Lounge financial model is based on a business concept to "Plan for the Worst, but Manage for the Best." We have approached the financial plan as follows:
The First Year projections anticipates a below average sales volume, below average seat turn, and above average food/beverage cost. This position will help us ensure sufficient financial planning to accommodate a reasonable ramp-up period, and business success, also ensuring that we do not enter this venture under-capitalized.
Financial Pro Forma
In addition to the $110,000 of owner investment and $130,000 in grant monies, Zara is seeking $300,000 in long-term loans and $200,000 in investment for renovations, furniture, kitchen equipment, liquor license, food & restaurant supplies, legal fees, working capital, marketing and personnel.
The Financial Plan includes:
The Zara Investment Program allocates equity position of 20% for a total of $200,000 in investor capital. The Investment structure is as follows:
Investment Opportunity
| Total Investor Funding Opportunity: | $200,000 |
| Minimum Investment Amount | $15,000 |
| Investment Term (Investor Selection) | 3-5 Years |
| Total Equity Offering (1% per $15,000 Investment) | 20% Max |
| Starting Year 2 | |
| Silver: Projected Annual IRR on Investment of $15,000 - $49,000 | 10% |
| Gold: Projected Annual IRR on Investment of $50,000 - $99,000 | 11% |
| Platinum: Projected Annual IRR on Investment of $100,000 or more | 12% + Residuals |
Investor Payback Program
Each Investor will receive equity shares as a part owner, with a non-managerial interest in the Restaurant. Based on financial estimates, the maximum annual IRR is 12%. Over and above the interest and principal repayment, Investors contributing $100,000 or more will receive residuals for the life of the business as a bonus incentive.
As with our investors, our primary goal is to earn real profits and not ‘Paper Profits'. As such we will focus on expediting returns to investors where possible. Our existing payback structure will begin paying dividend every quarter, starting in Year 2 of business operations. Investors will receive quarterly interest and annual principal reduction payments over the full term of the investment. Payback to Financial and Private investors will take priority over any profit shares to the owners, Alex Hunte and Peter Smith.
8.2 ImportantAssumptionsThe financial plan depends on important assumptions, most of which are reflected in the financial statements that follow. We have been cautious with our projections, and incorporate a mitigation for all manageable risks. The key underlying assumptions are:
Economy
Slow Economic Recovery. We anticipate a slow-growth economy, recovering from an economic recession.
Business Growth
Annual Growth Rate Percentage. We anticipate modest growth over the coming years. The financials account for the following growth projections:
Weekly Sales Variance. Saturday will typically be our best sales for the week. The sales volume for all other days is represented as a percentage relative to Saturday. Therefore our weekly sales will vary as follows:
| Monday: 55% | Thursday: 95% |
| Tuesday: 60% | Friday: 90% |
| Wednesday: 75% | Saturday: 100% |
Seasonal Sales Variance. In Atlanta, October through the late season is the most productive sales period, while the summer months tend to be the slowest restaurant period. This trend is reflected in the financials though a seasonal variance as follows (where October is targeted to be our most successful sales month):
| June: 70% | October: 100% | February: 95% |
| July: 75% | November: 95% | March: 85% |
| August: 80% | December: 95% | April: 90% |
| September: 85% | January: 85% | May: 90% |
Industry & Start-Up
Fiscal Year-1 Ramp-up. Our experience in the industry confirms a longer ramp-up stage for restaurants over other retail/service businesses. Our Annual Sales Growth is based on attaining the following seating capacity percentage per dining period:
Six-Month Start-Up Stage. As a new restaurant entry to the Midtown market, the ramp-up in customer draw is expected to extend over 6 months. This is reflected in a higher than average monthly sales variance shown as follows (Worst-case / Expected-case):
Market Analysis findings are static. We assume that there are no unforeseen changes in findings outlined in the Market Analysis.
Pricing & Cost Control
Competitive Pricing Model. Revenue calculations are based upon competitive price comparisons and established menu values in the current marketplace. The following are baseline assumptions on Average Check Totals, and Average Seat Turns:
Daily average for lunch spending is $10.50 per person, dinner at $27.50 per person; and $17.50 per person for After-Hours dining (All check totals include Beverages, but not Bar). Seat Turn averages are modestly estimated at:
Cost Control. Cost of goods sold have been calculated as a percentage of sales and will be monitored on a daily basis in order to keep Cost of Food within the range of 31 - 33%, Bar Costs within 28 - 31%, and Cost of Beverages (Non Alcohol) below 9%. With a focus on Cost Control, we anticipate 6 months to fine tune the restaurant operations and manage our costs within the defined tolerance range.
Inventory turnover and Accounts Payable. Accounts receivable turnover is calculated to be 0 days, as payment is rendered with service. Inventory is turned on a 7 day cycle as inventory is used daily within all categories, and accounts payable are projected to be 30 days.
| General Assumptions | |||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| Plan Month | 1 | 2 | 3 | 4 | 5 |
| Current Interest Rate | 6.00% | 6.00% | 6.00% | 6.00% | 6.00% |
| Long-term Interest Rate | 7.00% | 7.00% | 7.00% | 7.00% | 7.00% |
| Tax Rate | 30.00% | 30.00% | 30.00% | 30.00% | 30.00% |
| Other | 0 | 0 | 0 | 0 | 0 |
1. How do we allow an adequate startup period and capital to launch the concept and grow our customer base in a competitive sector?
Our financial plan is budgeted to support the Worst-Case business scenario. We addressed the financial risk as follows:
2. How do we ensure we have addressed all resource gaps, and have the right industry knowledge?
Owners Alex Hunte and Peter Smith have a combined 20 years of Restaurant Management, Operations and Business Management Experience.
The Financial Plan incorporates a budget for an Atlanta Restaurant Consulting group. Their services are budgeted for the business start-up analysis, rollout, and on retainer for 4 months of business operations. The selected firm has experience with over 72 Restaurant launches, specializing in the Atlanta Market.
We will be recruiting a seasoned chef (national search) whose style is in accord with the Restaurant concept and our market segment. We will be offering an equity interest to our select Chef to maintain the industry knowledge.
Our Accounting service will be contracted to a firm specializing in Restaurant accounting.
3. The current Economic slowdown and recovery state was a key consideration in our restaurant concept. How do we manage a successful restaurant in current market conditions?
Our original effort was to open a restaurant twice the proposed size. As we are in the midst of an economic recovery, we have scaled back the size to reduce business overhead, startup requirements, and business operating capital.
Another mitigation has been our overall Restaurant concept. We have the menu priced at a mid-tier level with no entrée over $20. In addition, we have an extended Tapas and Appetizer selection priced between $3.50 - $9.50, allowing budget dining in a distinguished restaurant.
4. How do we confirm that our Funding Requirement is sufficient?
Peter Smith has an extensive background in restaurant startup. He is currently an International Consultant for various restaurant ventures, and we will use his expertise in past projects as a comparative basis.
We have leveraged our membership with the National Restaurant Association to look at industry averages for this market segment for Restaurant startup and Operations. Additionally, we included a contingency buffer in the financial estimates to account for any potential cost variance.
We have worked with our Restaurant Consulting firm to validate our cost estimates to their industry knowledge.
/p>5. How do we know we have selected the right location for this concept?
Again we will draw on the Consulting group that has the expertise in site selection and lease negotiation. In all, there are no guarantees with location, but we took a very objective approach with our concept. Instead of going in with a predefined business concept, we let the Market Analysis define the need. Based on the results, the Zara Restaurant concept was formed specific to Midtown Atlanta. Site selection was based on space, visibility, and functionality; the city grant award confirmed our decision.
6. What if there is an additional need for Business Capital after the Restaurant has exhausted its 6-month buffer?
Our intent is to be a self-sufficient business far in advance of the 6-month probation period. But as we are considering all contingencies, we have looked at this risk. We have accounted for an operational contingency budget that will be used to supplement any slow periods. Our next step would be to approach our private investors for capital by extending their return on investment. We would also look to the partners' capital reserves as another source of funds.
8.3 Break-even AnalysisFor our First Year Break-Even Analysis, we have an average running fixed costs of $60,230 per month which includes our full payroll, rent, and utilities, and an estimation of other running costs. With direct cost of goods (inventory, in this plan) at 35% of sales, our monthly break-even point is $92,081. We will surpass our break-even point in October of our first year.
As we exit the start-up phase of the business and focus on cost control, we will drive the Cost of Goods Sold (COGS) down, dropping our break-even value, and increasing our Gross Margin.
| Break-even Analysis | |
| Monthly Revenue Break-even | $92,081 |
| Assumptions: | |
| Average Percent Variable Cost | 35% |
| Estimated Monthly Fixed Cost | $60,230 |
Break-even Analysis
The most important assumption in the Projected Profit and Loss statement is the gross margin. We show an adjustment increase in Year 2 as we exit our start-up phase of the business and move into our expected annual sales forecast.
This transition shows the restaurant managing through its start-up period, and gaining efficiency and customer loyalty. In summary, the restaurant will develop its customer base and reputation and the growth will pick up more rapidly towards the second and third years of business. Month-by-month assumptions for Profit and Loss are included in the appendices.
| Pro Forma Profit and Loss | |||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| Sales | $1,073,769 | $1,211,088 | $1,279,204 | $1,341,260 | $1,406,670 |
| Direct Cost of Sales | $371,416 | $398,407 | $406,976 | $415,276 | $423,597 |
| Other | $0 | $0 | $0 | $0 | $0 |
| ------------ | ------------ | ------------ | ------------ | ------------ | |
| Total Cost of Sales | $371,416 | $398,407 | $406,976 | $415,276 | $423,597 |
| Gross Margin | $702,353 | $812,681 | $872,228 | $925,984 | $983,072 |
| Gross Margin % | 65.41% | 67.10% | 68.19% | 69.04% | 69.89% |
| Expenses | |||||
| Payroll | $399,588 | $400,788 | $429,828 | $431,128 | $432,728 |
| Marketing/Promotion | $18,656 | $22,000 | $25,000 | $15,000 | $15,000 |
| Depreciation | $6,500 | $6,500 | $6,500 | $6,500 | $6,500 |
| Leased Equipment | $12,000 | $12,000 | $12,000 | $12,000 | $12,000 |
| Accounting/Payroll Processing | $6,600 | $6,600 | $6,600 | $6,600 | $6,600 |
| Legal Retainer Fees | $2,400 | $2,400 | $2,400 | $2,400 | $2,400 |
| Business Licenses &Permits | $6,000 | $6,000 | $6,000 | $6,000 | $6,000 |
| Credit Card Expense | $18,576 | $19,983 | $21,107 | $22,131 | $23,210 |
| Bank Fees | $1,200 | $1,200 | $1,200 | $1,200 | $1,200 |
| Music &Entertainment | $3,744 | $3,744 | $3,744 | $3,744 | $3,744 |
| training / Employee Retention Programs | $0 | $5,008 | $6,008 | $6,008 | $6,008 |
| Repairs &Maintenance | $9,000 | $9,000 | $9,000 | $9,000 | $9,000 |
| Utility Services (Gas/Electric/Water/Sewer) | $24,996 | $26,496 | $27,821 | $28,933 | $30,091 |
| Telephone/Communication Expense | $1,800 | $1,800 | $1,800 | $1,800 | $1,800 |
| Insurance: Fire/Theft/Liability/Liquor/Product | $20,400 | $21,624 | $22,705 | $23,613 | $24,558 |
| Restaurant Occupancy Cost (Lease) | $75,000 | $77,250 | $79,568 | $81,955 | $84,413 |
| Payroll Taxes (FICA/FUTA/SUTA) &Employee Benefits | $66,332 | $66,531 | $71,351 | $71,567 | $71,833 |
| Exterminator/trash Removal | $4,800 | $4,800 | $4,800 | $4,800 | $4,800 |
| Dishware/Uniforms/Cleaning Supplies/Decor | $11,760 | $12,466 | $13,089 | $13,612 | $14,157 |
| Printing/Paper/Postage/Subscriptions | $9,156 | $9,500 | $9,500 | $9,500 | $9,500 |
| Facility (Exterior Cleaning/Grease trap/Hood/Windows,etc.) | $3,333 | $3,640 | $3,640 | $3,640 | $3,640 |
| R&D Meals | $2,200 | $2,400 | $2,400 | $2,400 | $2,400 |
| General Business Comps | $12,400 | $22,850 | $23,125 | $23,125 | $23,125 |
| Owner Comps | $2,124 | $2,124 | $2,124 | $2,124 | $2,124 |
| Other Expenses (ComAreaMaint, etc.) | $4,200 | $4,200 | $4,200 | $4,200 | $4,200 |
| ------------ | ------------ | ------------ | ------------ | ------------ | |
| Total Operating Expenses | $722,765 | $750,903 | $795,509 | $792,981 | $801,031 |
| Profit Before Interest and Taxes | ($20,411) | $61,778 | $76,718 | $133,004 | $182,042 |
| EBItdA | ($13,911) | $68,278 | $83,218 | $139,504 | $188,542 |
| Interest Expense | $19,189 | $15,984 | $12,640 | $9,296 | $5,952 |
| Taxes Incurred | $0 | $13,738 | $19,224 | $37,112 | $52,827 |
| Net Profit | ($39,600) | $32,056 | $44,855 | $86,595 | $123,263 |
| Net Profit/Sales | -3.69% | 2.65% | 3.51% | 6.46% | 8.76% |
Profit Monthly
Profit Yearly
Gross Margin Monthly
Gross Margin Yearly
The cash flow depends on assumptions for inventory turnover and payment days. We have no sales on credit, so our cash flow does not track accounts receivable. Our projected same-day collection is critical, and is reasonable and customary in the restaurant industry. We do not expect to need any additional financial support, even when we reach the less profitable months, as the downturns are incorporated into the monthly revenue variance figures. Month-by-month assumptions for projected cash flow are included in the appendices.
| Pro Forma Cash Flow | |||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| Cash Received | |||||
| Cash from Operations | |||||
| Cash Sales | $1,073,769 | $1,211,088 | $1,279,204 | $1,341,260 | $1,406,670 |
| Subtotal Cash from Operations | $1,073,769 | $1,211,088 | $1,279,204 | $1,341,260 | $1,406,670 |
| Additional Cash Received | |||||
| Sales Tax, VAT, HST/GST Received | $0 | $0 | $0 | $0 | $0 |
| New Current Borrowing | $0 | $0 | $0 | $0 | $0 |
| New Other Liabilities (interest-free) | $0 | $0 | $0 | $0 | $0 |
| New Long-term Liabilities | $0 | $0 | $0 | $0 | $0 |
| Sales of Other Current Assets | $0 | $0 | $0 | $0 | $0 |
| Sales of Long-term Assets | $0 | $0 | $0 | $0 | $0 |
| New Investment Received | $0 | $0 | $0 | $0 | $0 |
| Subtotal Cash Received | $1,073,769 | $1,211,088 | $1,279,204 | $1,341,260 | $1,406,670 |
| Expenditures | FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 |
| Expenditures from Operations | |||||
| Cash Spending | $399,588 | $400,788 | $429,828 | $431,128 | $432,728 |
| Bill Payments | $656,323 | $772,134 | $796,888 | $817,391 | $844,059 |
| Subtotal Spent on Operations | $1,055,911 | $1,172,922 | $1,226,716 | $1,248,519 | $1,276,787 |
| Additional Cash Spent | |||||
| Sales Tax, VAT, HST/GST Paid Out | $0 | $0 | $0 | $0 | $0 |
| Principal Repayment of Current Borrowing | $0 | $0 | $0 | $0 | $0 |
| Other Liabilities Principal Repayment | $0 | $0 | $0 | $0 | $0 |
| Long-term Liabilities Principal Repayment | $47,772 | $47,772 | $47,772 | $47,772 | $47,772 |
| Purchase Other Current Assets | $0 | $0 | $0 | $0 | $0 |
| Purchase Long-term Assets | $0 | $0 | $0 | $0 | $0 |
| Dividends | $0 | $20,000 | $10,000 | $10,000 | $15,000 |
| Subtotal Cash Spent | $1,103,683 | $1,240,694 | $1,284,488 | $1,306,291 | $1,339,559 |
| Net Cash Flow | ($29,914) | ($29,606) | ($5,285) | $34,968 | $67,111 |
| Cash Balance | $117,067 | $87,461 | $82,176 | $117,144 | $184,255 |
Cash
The projected Balance Sheet is quite solid. We do not anticipate difficulty meeting our debt obligations based on achieving the specific goals outlined in this plan. On a linear projection, Zara Restaurant & Lounge has a positive Net Worth beginning in Year 3.
| Pro Forma Balance Sheet | |||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| Assets | |||||
| Current Assets | |||||
| Cash | $117,067 | $87,461 | $82,176 | $117,144 | $184,255 |
| Inventory | $37,839 | $40,589 | $41,462 | $43,473 | $45,594 |
| Other Current Assets | $73,311 | $73,311 | $73,311 | $73,311 | $73,311 |
| Total Current Assets | $228,217 | $201,361 | $196,949 | $233,929 | $303,160 |
| Long-term Assets | |||||
| Long-term Assets | $65,000 | $65,000 | $65,000 | $65,000 | $65,000 |
| Accumulated Depreciation | $6,500 | $13,000 | $19,500 | $26,000 | $32,500 |
| Total Long-term Assets | $58,500 | $52,000 | $45,500 | $39,000 | $32,500 |
| Total Assets | $286,717 | $253,361 | $242,449 | $272,929 | $335,660 |
| Liabilities and Capital | FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 |
| Current Liabilities | |||||
| Accounts Payable | $61,298 | $63,657 | $65,663 | $67,319 | $69,559 |
| Current Borrowing | $0 | $0 | $0 | $0 | $0 |
| Other Current Liabilities | $0 | $0 | $0 | $0 | $0 |
| Subtotal Current Liabilities | $61,298 | $63,657 | $65,663 | $67,319 | $69,559 |
| Long-term Liabilities | $252,228 | $204,456 | $156,684 | $108,912 | $61,140 |
| Total Liabilities | $313,526 | $268,113 | $222,347 | $176,231 | $130,699 |
| Paid-in Capital | $440,000 | $440,000 | $440,000 | $440,000 | $440,000 |
| Retained Earnings | ($427,209) | ($486,808) | ($464,752) | ($429,897) | ($358,302) |
| Earnings | ($39,600) | $32,056 | $44,855 | $86,595 | $123,263 |
| Total Capital | ($26,808) | ($14,752) | $20,103 | $96,698 | $204,961 |
| Total Liabilities and Capital | $286,717 | $253,361 | $242,449 | $272,929 | $335,660 |
| Net Worth | ($26,808) | ($14,752) | $20,103 | $96,698 | $204,961 |
Business ratios for the years of this plan are shown below. Industry profile ratios based on the Standard Industrial Classification (SIC) code 5812, Ethnic Food Restaurants, are shown for comparison.
The following table outlines some of the more important ratios from the Ethnic Food Restaurants industry. The final column, Industry Profile, details specific ratios based on the industry as it is classified by the Standard Industry Classification (SIC) code, 5812.01.
| Ratio Analysis | ||||||
| FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | Industry Profile | |
| Sales Growth | 0.00% | 12.79% | 5.62% | 4.85% | 4.88% | 6.96% |
| Percent of Total Assets | ||||||
| Inventory | 13.20% | 16.02% | 17.10% | 15.93% | 13.58% | 3.90% |
| Other Current Assets | 25.57% | 28.94% | 30.24% | 26.86% | 21.84% | 28.39% |
| Total Current Assets | 79.60% | 79.48% | 81.23% | 85.71% | 90.32% | 37.68% |
| Long-term Assets | 20.40% | 20.52% | 18.77% | 14.29% | 9.68% | 62.32% |
| Total Assets | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
| Current Liabilities | 21.38% | 25.13% | 27.08% | 24.67% | 20.72% | 19.17% |
| Long-term Liabilities | 87.97% | 80.70% | 64.63% | 39.90% | 18.21% | 29.21% |
| Total Liabilities | 109.35% | 105.82% | 91.71% | 64.57% | 38.94% | 48.38% |
| Net Worth | -9.35% | -5.82% | 8.29% | 35.43% | 61.06% | 51.62% |
| Percent of Sales | ||||||
| Sales | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% | 100.00% |
| Gross Margin | 65.41% | 67.10% | 68.19% | 69.04% | 69.89% | 59.31% |
| Selling, General &Administrative Expenses | 62.09% | 59.39% | 59.95% | 58.34% | 57.31% | 39.09% |
| Advertising Expenses | 1.74% | 2.07% | 2.00% | 0.00% | 0.00% | 2.75% |
| Profit Before Interest and Taxes | -1.90% | 5.10% | 6.00% | 9.92% | 12.94% | 1.59% |
| Main Ratios | ||||||
| Current | 3.72 | 3.16 | 3.00 | 3.47 | 4.36 | 1.26 |
| Quick | 3.11 | 2.53 | 2.37 | 2.83 | 3.70 | 0.87 |
| Total Debt to Total Assets | 109.35% | 105.82% | 91.71% | 64.57% | 38.94% | 3.27% |
| Pre-tax Return on Net Worth | 147.71% | -310.42% | 318.76% | 127.93% | 85.91% | 54.38% |
| Pre-tax Return on Assets | -13.81% | 18.07% | 26.43% | 45.33% | 52.46% | 7.17% |
| Additional Ratios | FY 2006 | FY 2007 | FY 2008 | FY 2009 | FY 2010 | |
| Net Profit Margin | -3.69% | 2.65% | 3.51% | 6.46% | 8.76% | n.a |
| Return on Equity | 0.00% | 0.00% | 223.13% | 89.55% | 60.14% | n.a |
| Activity Ratios | ||||||
| Inventory Turnover | 10.91 | 10.16 | 9.92 | 9.78 | 9.51 | n.a |
| Accounts Payable Turnover | 11.71 | 12.17 | 12.17 | 12.17 | 12.17 | n.a |
| Payment Days | 27 | 29 | 30 | 30 | 30 | n.a |
| Total Asset Turnover | 3.75 | 4.78 | 5.28 | 4.91 | 4.19 | n.a |
| Debt Ratios | ||||||
| Debt to Net Worth | 0.00 | 0.00 | 11.06 | 1.82 | 0.64 | n.a |
| Current Liab. to Liab. | 0.20 | 0.24 | 0.30 | 0.38 | 0.53 | n.a |
| Liquidity Ratios | ||||||
| Net Work |