What's the secret to happy customers? Read this article for 10 great tips to improve customer satisfaction and create raving fans!
Building customer trust in your small business is not easy, but there are specific steps you can take to develop relationships and earn more money.
Most small business owners put more emphasis on getting the sale than after-sales service. After all, if you don’t get the sale, you can’t stay in business. But not having a follow-up plan can be equally damaging. Your reputation and profitability is at stake.