Is there a secret to keeping customers happy? Read this article to find 10 great tips in improving customer satisfaction.
Building customer trust in your small business is not easy, but there are specific steps you can take to develop relationships and earn more money.
Most small business owners put more emphasis on getting the sale than after-sales service. After all, if you don’t get the sale, you can’t stay in business. But not having a follow-up plan can be equally damaging. Your reputation and profitability is at stake.