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Customer Relations

5 Ways to Use Project Management Tactics to Deliver Excellence in CX

Delivering superb customer experience (CX) is fundamental to business success. Use these project management tactics to help you shine.

How to Ask for a Review: 5 Best Strategies for Contacting Customers

Reviews are one of, if not the, most powerful marketing tools available to promote your business. Here's how to ask customers for a review.

How To Create An Engaging Customer Review Strategy

A customer review strategy can bridge the gap between word-of-mouth and social feedback and greatly influence what people think of your brand.

4 Applications of AI That Guarantee a Better Customer Experience

Get better business outcomes by providing a highly personalized experience, implementing AI chatbots, and detecting weak points. Here's how.

The Happy Customer: 11 Ways to Improve Customer Satisfaction

What's the secret to creating a happy customer? Read this article for 10 great tips to improve (and measure) customer satisfaction and create raving fans!

8 Tips for Providing Excellent SMS Customer Support

Having an SMS customer support option is convenient, customer-centric, and time-saving. Here are eight tips for providing SMS support for your business.

How Realtors Can Benefit From Real Estate CRM & Marketing Automation

Real estate CRM systems help realtors to collect valuable information and connect on better grounds with potential customers.

9 Ways To Improve Your Customer Service

There are many ways through which companies can enhance their customer service for the better. Here are 9 ways you can improve yours.

3 Ways Financial Institutions Can Improve the Customer Experience for Startups

The best way to ensure a satisfactory customer experience is to listen to a client's real needs, which includes what they are not saying. Here's how.

How to Ensure Your Office Gives the Best Impression for Visiting Clients

Your clients should always have a positive impression of your business. Here’s how to ensure your office gives the best impression for visiting clients.

How to Differentiate Your SaaS Business From Your Competition

If you want a SaaS business customer for life, you have to act like you're married to them. That means giving them lots of love and attention. Here's how.

3 Phrases to Part Ways With Your Most Annoying Customers

The annoying customer isn’t just annoying with you. They’re annoying customers everywhere. Use these 3 phrases to part ways.

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