COVID-19 has transformed the way people do a lot of things, including business. Some business trends have been so impactful and innovative that they might just stick around even after the pandemic becomes a distant memory. Take a look at a few COVID business trends that have started or been accelerated by the coronavirus pandemic.
1. Consumer Shopping Behavior
The manner in which we shop has been completely transformed by the pandemic. Since a majority of Americans weren’t able to shop in-person during the early days of the pandemic, shopping online and getting food delivered to their door became the norm. While e-commerce platforms like Amazon, eBay and Etsy existed prior to the pandemic, there’s no denying that this past year intensified things, as consumers began shopping online more and more due to many brick-and-mortar stores deemed “non-essential” closed their doors.
2. Contactless Grocery and Food Delivery
Even before the pandemic, grocery delivery and fast-food delivery were on the rise. Due to COVID-19, however, the need for contactless grocery and food delivery has grown significantly. And that just may just be a trend that’s here to stay, as people continue to work remotely. Indeed, contactless grocery and food delivery offer countless benefits, because they can give us a bit of relief from a busy day by allowing us to check one more thing off our list, without actually having to do any shopping or sit through long drive-thru lines.
3. Cashless Transactions
When consumers feel comfortable and decide to visit retailers in-person again, it’s likely that the cashless transaction trend is here to stay. Not only is using credit and debit cards more sanitary, but they can also help limit the spread of COVID-19. But even after the threat of the coronavirus is long gone, people may still not feel comfortable making contact with the public. Apple Pay and Google Pay have made cashless transactions even more sanitary because people don’t have the touch the same credit or debit cards.
4. Home Services
The need for home services has also skyrocketed at the peak of the pandemic. Proud essential workers like plumbers and HVAC specialists were suddenly more in-demand since more people began staying home as a result of the stay-at-home orders first issued once news of COVID broke. Since most people report that they want to work from home once the pandemic is over, home services will likely continue to be essential in serving every community affected by the coronavirus.
5. Remote Working
Almost half of the population of the country was already working from home at least part-time in some capacity. But thanks to COVID, most of the world is working from home right now, unless they’re essential workers on the frontline, of course. But some employees report wanting to continue working from home even after the pandemic is over, which means businesses will have to continue operating from multiple locations and find better ways to manage their remote employees to ensure productivity stays where it needs to be.
The Lasting Changes of COVID
The pandemic has brought about changes that will affect us for years to come, especially when it comes to business trends. But these changes aren’t necessarily a detriment to us. In fact, many of them are actually pretty convenient, which is probably why they’ll be around for a while.