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IT Service Provider Articles

Understanding USB-C Incompatibilities

Keep your customers up-to-date with new technology by sharing this article explaining what USB-C is and what makes it special. We also dive into some of the unique features of USB-C and the compatibility issues with the variations manufacturers support.

Introducing MyloBot: A Sophisticated New Botnet That’s Out to Control Your...

In recent years, botnets have emerged as the attack vector of choice for cyber criminals across the world, allowing them to distribute malware, spam emails, and steal sensitive data on an unprecedented scale. Among latest generation of botnets, Mylbot stands out for its sophistication and complexity. Alert your customers about this threat.

Is Microsoft Killing off Windows 7 Early?

Microsoft’s own extended support policy dictates it should continue to offer bug fixes and patches for Windows 7 until January 2020. However, recent developments cast doubts over this commitment, and older systems have already been effectively abandoned. Share this article and encourage your customers to call you to help them upgrade their systems to Windows 10.

Malicious New Google Chrome Extensions Could Be Tracking Your Every Move

Share this article to warn your customers about some new malicious Google Chrome extensions that are using a technique known as "session replay recording" to steal sensitive information. They work by recording mouse movements and keystrokes.

Watch Out for These New Tricky Windows Support Scams

Tech support scams are one of the most used types of social engineering attack, costing the victim on average between $200 and $400. Share this article to let your customers know how these newest scams work and how to avoid becoming a victim.

What to Do If Your Website Displays a “Not Secure” Warning

Share this article with your customers to tell them what to do if visitors use Chrome to view their website and it displays a security warning that is not encrypted. The call to action encourages them to call you for help.

5 Reasons Even the Best Free VPN Services Are Not Safe...

When customers want to set up a personal VPN, they have many options including some that are free. Choosing a free option can have disastrous consequences. Share this article with your customers to educate them on those dangers, and encourage them to contact you for assistance in choosing a better option for their needs.

Security Alert: Your Website Might Display This Warning Starting July 2018

Google’s Chrome release 68 due out in July 2018 will include a security warning if a website is not encrypted. Show your customers how to check if their website passes the test – and what to do if it doesn’t.

A New Tech Support Scam is Freezing Chrome Browsers

A new tech support scam leverages vulnerabilities in Chrome and Firefox browsers to trick inexperienced victims into paying for unnecessary software and virus removal services. Send this article to your customers and prospects to help them avoid becoming a victim and remind them you are their expert on call.

The Differences Between Cloud Sync, Backup, and Storage in Plain English

In recent years, cloud services have become the most popular option for data duplication and storage. The different offerings may confuse some of your customers. Share this article to help them understand the different types of cloud services, and what to expect from each one.