Looking for a way to understand yourself and communicate more effectively? The Myers Briggs Type Indicator is a way to discover how you act and react in situations and it can help you improve your interpersonal relationships. As far as personality tests go, this is one of the best I've ever used: it is accurate, revealing, and exciting.
Take the test yourself and have your staff take it to help you function better as a team. Then apply its principles with your customers and vendors to make sure you communicate clearly with everyone.
Improved communication can lead to better understanding, mutual benefit, more sales, and improved loyalty.