CRM, or customer relationship management software, is a vital tool in customer relations and marketing campaigns. Take a look at what’s ahead.
Delivering superb customer experience (CX) is fundamental to business success. Use these project management tactics to help you shine.
Reviews are one of, if not the, most powerful marketing tools available to promote your business. Here’s how to ask customers for a review.
A customer review strategy can bridge the gap between word-of-mouth and social feedback and greatly influence what people think of your brand.
Get better business outcomes by providing a highly personalized experience, implementing AI chatbots, and detecting weak points. Here’s how.
What’s the secret to creating a happy customer? Use these 11 actionable tips to improve (and measure) customer satisfaction and create raving fans!
Having an SMS customer support option is convenient, customer-centric, and time-saving. Here are eight tips for providing SMS support for your business.
Real estate CRM systems help realtors to collect valuable information and connect on better grounds with potential customers.
There are many ways through which companies can enhance their customer service for the better. Here are 9 ways you can improve yours.
The best way to ensure a satisfactory customer experience is to listen to a client’s real needs, which includes what they are not saying. Here’s how.